ScrapingDuck is committed to protecting your privacy. This policy explains what data we process, why we process it, and the rights you have.
Who we are
Our website address is: https://scrapingduck.com.
The website is operated by ScrapingDuck by GSoftwareLab Inh. Lucas Schmutzler, Dahlienweg 8, 09557 Floeha, Saxony, Germany. You can reach us at support@gsoftwarelab.atlassian.net or through our service desk. Full company details are available in our Imprint.
Data we process
This website does not offer user accounts, comments, or media uploads. We process personal data only in the following cases:
- Hosting and server logs: When you visit the site, our hosting provider Cloudflare processes technical data such as your IP address, requested URL, referrer, browser type, and timestamps. This data is necessary to deliver the website securely and to prevent abuse.
- Contact requests: If you contact us by email or through our support portal, we process the information you provide, such as your name, email address, and message, in order to answer your request. The support portal is operated by Atlassian.
- Google Analytics 4 (with consent): If you consent through our cookie banner, we use Google Analytics 4 to understand how visitors use the website. Google may process usage data, device and browser information, approximate location, and interactions. We do not use Google Analytics for advertising, and it is activated only after your consent.
Comments
Comments are not enabled on this website. We do not collect comment form data, IP addresses, or browser user agents for spam detection.
Media
Visitors cannot upload images or other media to this website. Our pages do not contain user-uploaded media with embedded location data.
Cookies and local storage
We store your analytics consent choice in your browser's local storage under the key sd-analytics-consent. This entry is not sent to us automatically and is used only to remember your choice. Google Analytics cookies are set only after you consent. For details, see our Cookie Policy.
Embedded content from other websites
This website currently does not embed external videos, images, or other third-party content. If we add embedded content in the future, it will behave as if you visited the third-party website directly. Those providers may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, subject to their own privacy policies.
Who we share your data with
- Cloudflare for hosting, content delivery, and security.
- Google for analytics, only if you have consented.
- Atlassian for support requests submitted through our service desk.
We do not sell personal data.
How long we retain your data
We retain personal data only as long as necessary for the purpose for which it was collected or as required by law. Server logs are kept for a limited period for security and troubleshooting. Support requests are retained in our support system until the request is resolved and for any applicable statutory retention period. Analytics data is retained according to the retention settings of our Google Analytics property.
What rights you have over your data
Under applicable data protection law, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. You may withdraw your analytics consent at any time using the cookie settings in the footer. You also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact support@gsoftwarelab.atlassian.net.
Legal bases
We process hosting and security data based on our legitimate interest in operating a secure website (Art. 6(1)(f) GDPR). Contact requests are processed to respond to your inquiry (Art. 6(1)(b) GDPR). Analytics data is processed based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. We may also process data where required by law (Art. 6(1)(c) GDPR).
Where your data is sent
Cloudflare, Google, and Atlassian may process data outside the European Union or European Economic Area, including in the United States. Where required, transfers are based on adequacy decisions or appropriate safeguards such as standard contractual clauses. You can find more information in the respective providers' privacy policies.
Changes to this policy
We may update this Privacy Policy if our services or legal requirements change. The version published on this page applies.